Delivery Information

Delivery Issues aims to work with the highest possible security measures. For this reason, after your order is received, firstly an automatic e-mail is sent by the system and it informs that the order has been transferred to our systems. Then our team checks the order and confirms it again and you are informed again by e-mail.
Orders are delivered to the cargo company for the shipment within 2 business days after bank and financial approval.
There is only one in each stock of each product. The product will become passive after the purchase.
Orders placed after 16:00 are processed the next day.
No transactions are made on holidays and holidays.
In special cases, there may be a delay, the user is informed about such situations.
Delivery and Shipping Fees
Transport fee information can be seen as detailed on the payment screen.
Overseas deliveries: The orders will be shipped via DHL. The prices do not include import fees.
If you have not received your order ...
To solve your questions and problems regarding your order, simply send an e-mail to
Address Info
In order for your order to arrive in a healthy way, please write your address as clearly as possible and specify the description of your location in the additional information section.
Return & Exchange
Since the products are second hand, returns are not accepted. You have an exchange option that lasts for 48 hours after you have received the package. Within this period, you must inform us about your exchange request and send the package.
General exchange rules are as follows;
- Exchanges must be done in the original box or packaging.
- If the original box / packaging is broken (Example: The cargo label is attached to the original box or the original box is taped with a shipping tape) or the products have lost their saleability, your exchange request will not be accepted.